ICCOM Classes

Available courses

• Personnel Management

  Introduction: Value Your Employees

  Human Resource Development Legal Responsibilities

  Employement Categories

  Learning to Recruit the Staff You Want

  Proven Techniques for Succesful Hiring

  Establishing a Job Evaluation Policy

  Dealing with Performance Problems

  What Is It Time to Let the Mediocre Employee Co?

  How to Prevent Mediocrity in the First Place?

  Employee Handbook Development

  A Second Look at Conducting Office Meetings

  Developing Your Procedures Manual

   

• Module 1: Becoming the Chiropractic Office Manager (COM)

  The Chiropractic Office Manager

  • Managing and Leading
  • Being a Leader
  • Making the Transition to Management
  • First Responsibility
  • Developing Power
  • Attaining Knowledge
  • Job Description
  • Taking Control of Tasks
  • Matching People to Tasks and Organizing the Practice
  • Be a Problem Solver
  • Ability to Make Decisions
  • Managing Your Time
  • Office Meetings
  • Engineering Cooperation from Employees
  • Active Listener
  • What do Employees Really Want?
  • Managing Conflict
  • Conflict or Cooperation
  • Controlling
  • Discipline:  Doing It Right
  • The Seven S's for Successful Management

  There are 6 Topics.  You are to download the attachment and read each topic.  Complete the activity before going on to the next topic.  All activities are to be uploaded.  Do not move forward to the next topic until each successive topic is completed.  At the completion of Module 1 (6 topics).  Take the test. You will then be ready for the Module 2.

  We will have a forum discussion.  Additional topics will be included. Dates and times will be emailed to you and posted to the forum.

  Contact me with any questions, any time!  edie@iccom.org